Shipping policy
Shipping Options & Delivery Costs
We offer free shipping within India. Extra shipping charges is applicable for overseas customers, and shipping rate will reflect in the checkout page.
Order Processing Time
As each of our product is unique and made-to-order, the processing time is different. All orders will be shipped with 7 working days and in India, it should reach in 3-5 days, and 8-14 days abroad.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
International Orders
Your package may be subject to extra tariffs, import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
Unfortunately we do not accept returns. In case you have received a damaged product please get in touch with us immediately with a photograph at aranyaearthcraft@gmail.com